ABOUT US

Frontline Global. Built Differently. Built to Respond.

OUR ORIGIN STORY

In 2021, Merrill Herzog, a leading firm in crisis response for high-risk insurance, played a pivotal role in the evacuation efforts during the crisis in Kabul, Afghanistan. This experience highlighted a significant flaw within the global travel safety market: individuals on the ground were often left unsupported by their governments and response firms, and in some instances, were given advice that endangered their lives. Following this event, Merrill Herzog's crisis response team pinpointed substantial discrepancies between the services promised by travel membership markets and what was actually delivered.

After two years of collaborative development and forming strategic partnerships with top-tier air ambulance services, aircraft charters, a London-based Managing General Agent (MGA), a Lloyd's syndicate, and a team of industry leading response experts, Merrill Herzog established Frontline Global. Frontline Global is redefining standards in global travel assistance and response.

Frontline Global. Built Differently. Built to Respond.

OUR TEAM

People make the difference, and Frontline Global places an acute focus on hiring the best and brightest from around the world.

Our diverse team is comprised of former members of the U.S. Intelligence community, U.S. Special Operations, and commercial technical experts in their specific fields of expertise.

MISSION & SOCIAL COMMITMENT

Mission

Our passion is to empower world travelers to journey with confidence and peace of mind, by providing the best, real-time expert guidance, assistance, and response on all emergency travel concerns. 

Committed to advancing the communities in which we live and work

For us, it’s simple. We have a responsibility to make a difference and to help the communities in which we work succeed. To fulfill our mission, we provide pro bono services to organizations who combat human trafficking; we support charitable organizations through annual donations; and we innovate to reduce our impact on the environment.

REGIONAL OFFICES

FRONTLINE GLOBAL HQ
Fort Lauderdale, FL USA

LATAM REGIONAL OFFICE
Bogota, Colombia

MEA REGIONAL OFFICE
Amman, Jordan

NEWS AND INSIGHTS

Stay informed with the latest travel safety tips, news updates, and expert advice. Explore our blog for insights to assist secure and worry-free journeys.

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